1. General
At ShonenSpree, we strive to ensure that every order is processed, packed, and shipped safely and efficiently. By placing an order through our website, you acknowledge and agree to the shipping and delivery terms outlined below.
2. Shipping Methods
Domestic Orders (Within India)
Orders are shipped through trusted and reputed domestic courier partners to ensure safe and timely delivery.
International Orders
International orders are shipped through registered international courier services and/or International Speed Post, depending on destination availability and serviceability.
3. Dispatch Timelines
- Orders are generally processed and dispatched within 3–4 business days (excluding weekends, public holidays, and unforeseen delays).
- During sales, festive seasons, product launches, or other high-volume periods, dispatch may take longer than usual.
- Once your order has been shipped, you will receive an email containing your tracking information.
4. Delivery Timelines
Delivery times vary depending on your location, courier availability, weather conditions, customs clearance (for international shipments), and other external factors.
Any delivery estimates displayed during checkout are provided for reference only and should not be considered guaranteed delivery dates.
5. Limitation of Liability
ShonenSpree shall not be held responsible for delays, loss, or damage caused by courier companies, postal authorities, customs, or any third-party logistics providers.
- Our responsibility ends once the shipment has been handed over to the courier partner.
- Tracking information will be shared with the customer after dispatch.
- Delivery-related concerns should be addressed directly with the courier using the provided tracking details.
6. Shipping Address & Delivery
- Orders will only be shipped to the address provided during checkout.
- Customers are responsible for ensuring that all shipping details are complete and accurate before placing an order.
- ShonenSpree will not be responsible for failed deliveries or delays caused by incorrect or incomplete shipping addresses.
- Any re-shipping due to incorrect address details or failed delivery attempts may incur additional shipping charges, which will be the responsibility of the customer.
7. Delivery Confirmation
Once your order has been dispatched, a confirmation email with tracking details will be sent to your registered email address.
Delivery of your order shall be considered complete once the courier tracking status indicates Delivered.
8. Contact
If you have any questions regarding shipping or delivery, please contact us:
Disclaimer
- Delivery timelines are subject to courier and postal service operations and are beyond the control of ShonenSpree once an order has been dispatched.
- Refund, replacement, or cancellation requests will not be accepted solely due to delays caused by courier or postal services.
- ShonenSpree reserves the right to modify or update this Shipping & Delivery Policy at any time without prior notice.